Sonitrol Sees a Spike in Crime During the COVID-19 Pandemic Across the Country Sonitrol Central Stations are seeing a major spike in crime since March 2020 as the COVID-19 pandemic has shut down non-essential businesses across the United States. Several of Sonitrol’s customers are lucky to have 24/7 Central Station Monitoring and audio and video verified security as several cities are seeing a spike in crime, particularly break-ins.Sonitrol Pacific, located majorly in the Nor

Dear Associates, Customers, Suppliers, and friends, We are daily assessing the news of the COVID-19 virus and taking the recommended actions to ensure the safety and health of our Associates and any Guests that have recently visited our locations either in Charlotte or Greer, SC. We are requesting that all Guests, Suppliers and or Vendors call first for their appointed scheduled to drop off any product needed within our business. All other non-essential services will not be a

In honor of National Fire Prevention Week, I sat down with our fire and design manager and asked him a few questions. Greg has been with Sonitrol of the Carolinas for 30 years! He started as an installer and now has over 20 years of experience in fire design. When it comes to putting together a fire system he is our go to guy! Why should people choose Sonitrol for fire protection services? We have been around for over 55 years. Sonitrol is full service provider. We offer inst

Sonitrol is a one stop shop when it comes to fire detection systems. We install, monitor, and inspect your system annually. You can feel secure with Sonitrol's experience. Sonitrol has extensive experience with installing and maintaining fire protection systems. Sonitrol works closely with local fire departments on plan submitting, permitting and inspections, and our installation team will test and inspect your system against local code requirements.Whether you need ongoing s

Like many companies, security is important to you, which is why you made sure your business had a security system installed. But time has passed, and the security landscape has changed – criminals have become more sophisticated and so has the technology that should be protecting your business from them. Organizations often become complacent, and only realize that their security system is no longer enough after a security breach. If you work in one of the following three indus

Why you should choose Sonitrol when it comes to fire safety for your business.

With the help of Charlotte Mecklenburg Police an apprehension was made early this morning. There was a suspect on the roof at Hyatt Gun early this morning. Our operator dispatched police on a thermal camera activation and police were able to make an arrest. After speaking with Mr. Hyatt today who of course was pleased with the outcome. We asked if there was anything that he needed and he said only for us to continue doing a great job. Below is the chain of events that led t

WE'RE LOOKING OUT FOR YOU! Combining Sonitrol's state of the art audio sensors with industry leading surveillance cameras, Sonitrol can provide you with a verified video solution for your business. Not only can Sonitrol's trained central station operators view and listen to a break in or emergency as it is taking place, they can direct police and emergency personnel, in real time, to the exact location of the incident. The combination of video and audio surveillance gives you

Did you know......Sonitrol of the Carolina's Central Station is located in Charlotte, NC and is approved for Underwriter’s Laboratory Mercantile, Burglary and Fire Signaling. We are equipped with the latest digital, internet, and cellular technology infrastructure to accommodate all signaling requirements in the market. Our patented Impact Audio Intrusion systems as well as the latest in video analytic monitoring capabilities are processed 24 hours a day, 365 days of the year

Why do I need cell backup for my security system? In at least 10% of all break-ins, telephone or broadband IP infrastructure cables are cut prior to entry. If a criminal cuts your communication line, he has in effect disabled your security system since most security systems communicate back to the monitoring center over a phone or IP line. Cellular backup provides backup communication paths for the reporting of alarms in the event of a loss or cut of your primary communicatio

Without verified alarms, the police are simply guessing that there is a real break-in, fire, or emergency. However, too many instances of police being dispatched on false alarms, the police will stop answering those calls. When the real alarms or fires are taking place, you don't want the emergency responders not responding, thinking its just another false alarm. If it's not verified, it's simply guessing. Integrating video and audio alarm verification into your security syst

Meet Hannah Hiland, she is one of our Central Station Operators here at Sonitrol of the Carolinas. She has been with Sonitrol for 9 months. When asked what a day in central station is like she says; There is no normal day in central station, everything is different each day. its always busy with phone calls and activity. Her favorite thing about working for Sonitrol is the the people and she says; "I am always impressed everyday with the technology that we use and how fast th

If you are thinking about eliminating your old phone line, you are not alone. Today, many people have found that telephone service over the Internet is a great way to save expenses and you do not need a phone line to have a security system. If you are making the move away from a traditional phone line, talk to your security professional first. The security company or monitoring service needs to be aware of any changes made to your phone service. They can also advise you on th

Early this morning one of our operators here at Sonitrol of the Carolinas had a break in. After speaking with a representative from Mecklenburg County PD this morning, she advised that Police and the Chief with Meck County that she did a wonderful job, and all were very impressed with Sonitrol. Below is the time line of activity we received and the audio clips attached as well. Mecklenburg County ABC 3:42am: Received 1 glassbreak alarm from the front sales/front foyer area w

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