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Sonitrol Security offers a full range of security, loss prevention and life safety products and services including audio burglary detection, access control, fire detection and video surveillance. These products and services can be integrated into a single, easy to use system that is monitored by trained professionals at our UL and Factory Mutual-approved Sonitrol Regional Central Station. Our unique audio verification technology has resulted in fast Police response, low false alarm rates, and the highest documented criminal apprehension rate in the Security industry.

Sonitrol of the Carolinas headquarters are located in Charlotte, NC, where we manage and operate thousands of alarm systems throughout the Carolinas. This office is also home to our marketing, accounting, and corporate arms, as well as our sales and service departments for the Charlotte area. We also operate sales and service departments in the Greenville, SC 

Sonitrol Security's mission is to provide our customers with the latest and most comprehensive security products and services supported by trained and certified associates. Our fifty two associates provide Sales, Service, Installation and Monitoring services under the Sonitrol banner. We are members of the Professional Security Associates, NBFAA (both national and local chapter) and the Chamber of Commerce in Charlotte, Union and Gaston County, Greensboro and Spartanburg and Greenville, SC.

Awards & Partnerships

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Awards & Partnerships

Sonitrol Security of the Carolinas is proud to be recognized in the SDM 100 report. The 2019 Security Distributing & Marketing (SDM) Magazine 100 ranks U.S. companies that provide electronic security systems and services to both residential and commercial customers.

In 2018 Sonitrol Security of the Carolinas became the official security sponsor of the North Carolinas Association of Independent Schools. We enjoy teaching local schools about security options and helping them stay safe and secure. We have continued this partnership for the past 3 years. 

Sonitrol Security of the Carolinas is proud to be partners and the official security provider for the Charlotte  Soccer  Academy. 

Sonitrol Security of the Carolinas has been partners with the Queen's Cup Steeplechase for 24 years. This event raises money and awareness for the Alzheimer's association. 



For over 55 years, Sonitrol has provided comprehensive security solutions to businesses nationwide and abroad. We provide our customers with best-of-breed technology backed by our unparalleled Commitment to Service, which covers performance, product satisfaction, service, and false alarm guarantees.

Satisfaction Guarantee*

We guarantee the system will perform as represented. If at any time during the initial six months of service, you are not satisfied with the system or our performance and we cannot resolve your concerns, you may request a refund of the installation fee and we will cancel your agreement and remove your equipment.

Service Guarantee*

Sonitrol guarantees the arrival time of a service technician to your site and our ability to repair your system expeditiously, or we will provide a security guard to watch your site.

$10,000  & $15,000 Performance Warranties*

Sonitrol will pay the first $10,000  or $15,000 depending on the system that is installed of any loss if a forced intrusion entry is not detected and the proper authority is not notified. 

False Alarm Guarantee

If you receive a fine for a false alarm that was caused by Sonitrol, we will represent you in canceling the fine or credit your account for the fine.

*Full terms and conditions available from Sonitrol. These guarantees are based on participating franchise locations and their local agreement.

The Sonitrol Commitment To Service

Commitment To Service
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