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  • Writer's pictureAshley Gerthoffer

Now Hiring!

Central Station Operator

Full-time job

RESPONSIBILITIES • Receive and process incoming alarms by dispatching police and fire, and/or making notification to customers in reference to alarms received • Receive incoming calls from customers and assisting with technical support and responding to general inquiries • Running and following up on daily status reports • Receive and respond to incoming emails • May be assigned additional duties by management QUALIFICATIONS • High School Diploma, some college a plus • Experience in alarm monitoring a plus • Experience in a call center environment a plus • Ability to multi-task is a must • Ability to work in a fast pace environment • Requires exceptional phone and customer service skills • Basic computer knowledge required • Must be able to type 35 wpm • Must have reliable transportation • Must have a clean criminal background • Must be able to pass a drug screening • Must be available to work a rotating schedule (schedule includes some weekends and holidays) • Must be available to work on call (on call schedule is rotated between operators)

For More Information Contact Cristy Spencer

Sonitrol Security Services, Inc.

815 Wood Ridge Center Dr Charlotte, North Carolina 28217

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