Caught by Sonitrol

January 15, 2018

Last night Sonitrol of the Carolinas had an apprehension at a construction site in Charlotte, NC. This site is monitored with a Sonavision Camera System. This system is set up to where our central station operators can monitor the cameras along with allowing the customer to be able to see them as well. The central station operator and the customer received notification that someone was on the site at 10:23 PM


 Below is the chain of events that occurred last night. 


Incident 1/14/2018


10:24:19PM        Rodgers builders contact Charles called and spoke with the Sonitrol operator 1, he said that there was someone on site and needed police dispatched.  the operator advised he was working to dispatch police   


10:24:51PM        Sonitrol operator 1 dispatched police 


10:27:59PM       Sonitrol operator 2 called Charles and asked if was meeting police, he said to just call him back if police needed someone to respond


10:29:10PM       The  Sonitrol operator 2 called Charles back and advised that police would like for him to meet with them across the street at Bi-Lo


10:38:44PM        The Sonitrol operator 1 received a call back from police dispatch asking for an update


10:44:20PM        Sonitrol operator 1 called back police dispatch and advised that police were in the wrong area and gave a description of the area where the suspect was seen


10:48:02PM        Sonitrol operator 2  received a call from police asking for update on the location of the suspect


10:49:47PM        Sonitrol operator 1 called Charles for update, and advised that police were having trouble locating where the suspect was located


11:15:38PM        Sonitrol operator 2 called Charles for update; he said that they had a suspect in custody




 815 Wood Ridge Center Drive

Charlotte, NC 28217



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