Now Hiring!

April 17, 2017

Central Station Operator

Full-time job

 

 

RESPONSIBILITIES
• Receive and process incoming alarms by dispatching police and fire, and/or making notification to customers in reference to alarms received
• Receive incoming calls from customers and assisting with technical support and responding to general inquiries
• Running and following up on daily status reports
• Receive and respond to incoming emails
• May be assigned additional duties by management


QUALIFICATIONS

• High School Diploma, some college a plus
• Experience in alarm monitoring a plus
• Experience in a call center environment a plus
• Ability to multi-task is a must
• Ability to work in a fast pace environment
• Requires exceptional phone and customer service skills
• Basic computer knowledge required
• Must be able to type 35 wpm
• Must have reliable transportation
• Must have a clean criminal background
• Must be able to pass a drug screening
• Must be available to work a rotating schedule (schedule includes some weekends and holidays)
• Must be available to work on call (on call schedule is rotated between operators)

 

 

For More Information Contact Cristy Spencer cspencer@sonitrolcarolinas.com

 

Sonitrol Security Services, Inc. 

815 Wood Ridge Center Dr
Charlotte, North Carolina 28217

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